Last Updated: June 2026
At Trek Consultancy, we are committed to delivering professional and transparent services. This Refund Policy explains how refunds are handled for consultancy, business setup, software development, visa processing, and related services.
Consultation fees are generally non-refundable once the consultation has been conducted.
If Trek Consultancy cancels a scheduled consultation, clients may request a full refund or reschedule the session.
Refund eligibility depends on the stage of work completed.
If a client cancels before work begins, a refund may be issued after deducting administrative charges.
Once document review, application preparation, translation, compliance review, or government submission has started, service fees become partially or fully non-refundable.
Government fees, licensing fees, attestation fees, translation fees, bank charges, and third-party expenses are non-refundable once paid.
These payments are made directly to authorities or third-party providers and are outside Trek Consultancy’s control.
Trek Consultancy assists clients with applications but cannot guarantee approvals.
No refund shall be provided solely because:
Clients may cancel and request a refund after deduction of planning and administrative costs.
Payments already made for completed work, milestones, designs, development, testing, or project management are non-refundable.
No refunds will be provided once the project has been delivered and approved by the client.
Digital marketing fees are non-refundable once campaign planning, content creation, advertising setup, or campaign execution has begun.
Advertising budgets paid to third-party platforms are non-refundable.
Refunds are not available after:
Partial refunds may be considered if cancellation occurs before development starts.
Consultancy fees related to property search, investment analysis, documentation support, or transaction assistance are non-refundable once services have been delivered.
Property purchase decisions remain the sole responsibility of the client.
Services relating to USA, UK, Canada, or other international company formations become non-refundable once:
Refund requests arising from exceptional situations will be reviewed individually by management.
Approval of any refund remains at Trek Consultancy’s sole discretion.
Approved refunds are generally processed within:
7–21 business days
depending on payment method, banking institutions, and location.
For refund inquiries, please contact:
Trek Consultancy
Email: info@trekconsultancy.com
Saudi Arabia: +966 50 241 1744
Bangladesh: +880 1973-536164
Website: www.trekconsultancy.com
By purchasing or using our services, you acknowledge that you have read and accepted this Refund Policy.
Your trusted partner for Saudi business setup, MISA licensing, software development, real estate investment, visa services, and international company formation. We help investors and businesses grow with end-to-end professional solutions.
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